Frequently asked questions
About your order
What are the available payment options?
Credit card (Master, Visa, AmEx), Paypal, Debit card, promotion Code
How can I check the order status or track my order?
After placing an order, you will receive an e-mail with a link to your order status.
Approximately how long will it take to receive my order?
Your purchase is bespoke and therefore will be produced after order confirmation.
HydroGraphics Indego™ cover production typically takes 5-12 days.
Delivery times are typically 2 days but can vary depending on the country and region.
Is there a warranty for the HydroGraphics?
Quality and customer satisfaction are our top priorities. We always strive to deliver the best quality, and are only happy if you are satisfied with our services. If you are not fully satisfied with your product, please describe the reason for the complaint in detail.
You will find a complaint form
here.
HydroGraphics covers
Are the Indego™ HydroGraphic covers weather resistant?
Yes, Indego™ HydroGraphics are manufactured using high quality weather resistant materials.
TROUBLE SHOOTING
What happens if I receive the wrong HydroGraphics?
Please send us an e-mail to the address:
support@mowersticker.com. We will get back to you as soon as possible. The best way to reach us is through the "Contact" section of this website.
What happens if the HydroGraphics are damaged in shipment transfer?
If the product itself is damaged, please ensure to document the damage with images and email us these. We will get back to you as soon as possible. If the shipping packaging is already damaged, do not accept this. (refusal of acceptance)
What happens if I have to send my Indego™ to the service center?
In case your Indego™ needs to be sent to the service center please remove the personalised cover and replace it with the original.
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